Eric Jacobson

MARCH 20, 2021

These authors share that digital winners focus on : Balancing fast execution with deliberate direction-setting Developing systems so that knowledge is shared not siloed. After really studying the challenge, they decided to take the time to develop their own systems. Building a culture of continuous and practical learning.

McKinsey 65

McKinsey B2C Telecommunications Learning-by-Doing 65

Strategy Driven

JANUARY 3, 2011

Regardless of your level of experience in project management, set these 5 goals for every project you manage. Jason Westland introduces us to a Method123 Project Management Methodology (MPMM TM ), which defines the best practice phases, activities and tasks required to complete a project on time and within budget.

Project 56

Project Goal Management Budgeting 56

Marshall Goldsmith

NOVEMBER 4, 2013

Internal partnerships include direct reports, co-workers and managers. Managers of knowledge workers – people who know more about what they are doing than their mangers must be good partners. Partnering with managers. Many leaders will be operating more like the managing director of a consulting firm.

Short-term 107

Short-term Long-term Trends Telecommunications 107

Marshall Goldsmith

FEBRUARY 11, 2013

In the 1980s, I appeared on a videotape that was widely distributed as part of a leadership development course for IBM managers. After losing billions of dollars, the IBM board woke up and decided to get new leadership. I don’t know much about telecommunications – it just seemed obvious. He’s right.

Telecommunications 98

Telecommunications Education Politics Quality 98

You're Not the Boss of Me

AUGUST 3, 2014

In telling his story, Mr. Greenberg’s primary observations were not about executing business disaster recovery plans or repositioning Data Centres and telecommunications systems but about the people in his organization; their courage, resilience and determination to pick up the pieces and move on. That’s what I think anyway.

Contingency Plans 69

Contingency Plans Telecommunications Uncertainty Planning 69

Leading Blog

APRIL 16, 2021

There are many ways that even a good business with good leadership can be damaged or bankrupted. It seems like just about the time we felt like we had things dialed in, something would come along to throw our system out of whack. Some things in business and life are simply out of our control.

Learning-by-Doing 255

Learning-by-Doing Long-term Automotive Open-book 255

The Practical Leader

SEPTEMBER 14, 2011

If the systems we design are based on the principle that people cannot be trusted, then those people won’t bother to be trustworthy. “Time and time again, studies have shown that manager’ expectations have profound effect on the productivity of their staff. “Much of life is a self-fulfilling prophecy.

Wiseman 55

Wiseman Power Goleman Telecommunications 55

Strategy Driven

DECEMBER 23, 2010

Simply click on the link above to download your copy of this remarkable ebook on effective change management. About the Author Rick Maurer, author of Beyond the Wall of Resistance , is a renowned change management expert, speaker, and bestselling author. Please consider voting for us on Podcast Alley by clicking here.

Resistance 56

Resistance Download eBook Newsletter 56

Eric Jacobson

MAY 25, 2016

To achieve " connected leadership " you must: Map your world -- Analyze stakeholders as precisely as your customers, understand trends and discontinuitites, and quantify the value at stake from external relationships. Apply world-class management to traditionally "soft" societal topics. Their shares fell 30% when the news broke.

Company 50

Company Competitive Advantage Open-book Long-term 50

The Practical Leader

JULY 18, 2011

If you took that discussion to your management team, a conflicting array of opinions would further confuse things. Their opinions and weighting of customer expectations have constantly been shown to be more valid than those of management. But the obvious people to ask are your customers or internal groups you serve.

Quality 49

Quality Telecommunications Definition Blog 49

Tanveer Naseer

MAY 16, 2011

Russell is an educational psychologist, author, executive coach and management consultant whose clients include Fortune 500 executives in aerospace, healthcare, pharmaceutical and biotechnology, information technology, telecommunications and oil and gas. Are You Fitting Employee Personality Into Your Leadership Puzzle?

Bureaucracy 203

Bureaucracy Compliance Learning-by-Doing Engineering 203

Harvard Business Review

MAY 28, 2013

Not innovation, risk management, technology, debt, or the regulatory environment. Corporate directors identified talent management as their single greatest strategic challenge. We know that organizations commit enormous resources and effort to talent management, so why aren''t they doing a better job? Not competitive threats.

Talent Management 8

Talent Management Company Telecommunications Management 8

Harvard Business Review

OCTOBER 10, 2014

Commenting later on van Gennep’s work, anthropologist Victor Turner explained it as “a moment when those being moved in accordance with a cultural script were liberated from normative demands, when they were, indeed, betwixt and between successive lodgments in jural political systems. Lawrence A. billion, and its revenues increased from $6.4

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

JUNE 3, 2013

Where was its leadership bench? What kind of signal did this choice send to P&G''s top managers? Is the problem that P&G produces outstanding specialists in marketing but not general managers who can run the business? We now see they are also struggling to do a good job managing their own talent responsibilities.

Succession 8

Succession Telecommunications Biotechnology Real Estate 8

You're Not the Boss of Me

OCTOBER 20, 2009

While there were lessons to be learned about executing business disaster recovery plans and the positioning of Data Centres and telecommunications systems, Mr. Greenberg’s primary observations were less about that and more about the people, their courage, resilience and determination to pick up the pieces and move on. What about you?

Performance Review 43

Performance Review Blog Learning-by-Doing Contingency Plans 43

Harvard Business Review

JANUARY 11, 2011

Their founders — China's first generation of entrepreneurs — are nearing retirement, so these companies' futures hinges on how effectively the incumbents manage leadership transitions. Consider, for example, the Shenzhen-based Huawei , which has become the world's second largest telecommunications equipment-maker.

Succession 14

Succession Telecommunications Finance CEO 14

Harvard Business Review

JUNE 22, 2017

There has been even more stability in analytical leadership, change management, and culture, and in many cases those remain the toughest problems to address. They might draw from CRM systems to evaluate the lifetime value of a customer, for example, or optimize pricing based on supply chain systems about available inventory.

Open-book 8

Open-book Software Supply Chain Technology 8

Harvard Business Review

FEBRUARY 8, 2016

women make up nearly 40% of MBA graduates and 40% of managers. However, it is not just a matter of getting women to the very top ranks of management. While successful female leaders have made headlines in recent years — Marissa Mayer, Sheryl Sandberg, and Indra Nooyi all come to mind — they remain the exception to the rule.

Bottom-up 8

Bottom-up Diversity Policies Telecommunications 8

Harvard Business Review

DECEMBER 28, 2015

In six years of working across 60 countries in search of the perfect health system, I have been fascinated by the fact that every country wants to deliver safe, consistently good, financially sustainable health care, but no one has been able to do it. This failure to work together across a system continually exercises me.

Health Care 8

Health Care System Telecommunications Quality 8

Harvard Business Review

DECEMBER 2, 2011

Frequently, stressed and harried managers look up the organization hierarchy and assume that they'll have greater control of their time when they advance to the C-suite. Yet another would end a grueling day of work listening to jazz on a professional quality sound system installed in the basement. There isn't any.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

MAY 23, 2012

The horrible irony: The very detail-oriented systems (and people) Dimon had put in place had obscured rather than surfaced his bank's horrible hedge. At one global telecommunications giant, for example, a critical network software upgrade was not only slipping further behind schedule, but the bug density was slowly creeping up, as well.

Micromanagement 15

Micromanagement Document Telecommunications Software 15

Harvard Business Review

NOVEMBER 23, 2010

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. Across Africa, many unemployed men have managed small businesses, at least once in their lives. But as soon as they began, the communal power of African extended family system weighed on them.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

AUGUST 23, 2016

Our limited sample suggests that both groups agree that board leadership should serve as champions of board diversity, but they differ on the policies they advocate to increase board diversity. Meanwhile, Democrats place greater importance on technology expertise and risk management.

Politics 8

Politics Committee Telecommunications Diversity 8

Harvard Business Review

MAY 9, 2012

Mixing and matching features, components, and sizes enabled the Finnish telecommunications giant to offer a vast array of choices to win over operators and, through them, consumers. It helped to establish the Symbian operating system in 1998 and spent a fortune trying to attract developers to the platform.

Innovation 12

Innovation Supply Chain Telecommunications Core Competence 12

Harvard Business Review

AUGUST 9, 2013

To date, the trend has been associated with fairly standard products, such as customer relationship management software, web servers, or SQL databases, but the theory of the innovator''s dilemma suggests that it will most likely move up the stack in the future. Agile projects have focused on standard, non-critical systems.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

NOVEMBER 29, 2010

Heres how Antoin Murphy , one of the few scholars to have studied these strikes, which took place in the 1970s, describes it: "a highly personalized credit system without any definite time horizon for the eventual clearance of debits and credits substituted for the existing institutionalized banking system."

Banking 15

Banking Crisis Merton Guidelines 15

Harvard Business Review

DECEMBER 28, 2017

” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe. Zimbabwe’s new leadership faces a challenging task. billion in 1997 to U.S. billion a decade later.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

JANUARY 19, 2015

A leader with significant experience in negotiating international energy agreements moved from Petronas, the national oil company, to Telekom Malaysia where she acquired skills in operating an integrated telecommunications network. Should your leadership development systems at least consider cross-boundary experience as an option?

CFO 8

CFO Leadership Development Telecommunications Cost 8

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole. Well need to enable cross-boundary judgment.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 23, 2010

Second, the new system depends on publishers playing ball using the metatags. Second, the new system depends on publishers playing ball using the metatags. Googles proposed metatags may not provide visibility in quite the way a publisher wants, as they assume a single originating source, not a formal syndication process.

Guidelines 14

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 14

Harvard Business Review

APRIL 2, 2014

Or take Harris Corporation, an American telecommunications company founded in 1895. What qualities of culture and individual leadership allow some companies to endure where others crumble under the pressure? Companies that survive build structures and systems that allow them to waste resources. Cultivate wasted time.

Competitive Advantage 8

Competitive Advantage Airlines Telecommunications Long-term 8

Harvard Business Review

SEPTEMBER 29, 2011

This blog post is part of the HBR Online Forum The CEO's Role in Fixing the System. Not long ago, the chief executive of a global telecommunications firm shared with me his frustration that "even in a meeting with the CEO, most institutional investors seek only granular data points to plug into their models.

Long-term 11

Long-term CEO Short-term Asset Management 11

Harvard Business Review

JUNE 11, 2015

In 2012, Huawei surpassed Ericsson – at that time the world leader in telecommunications and networks – in terms of sales revenue and net profit, and this trend continued in the fiscal year of 2014 when Huawei reached an all-time high sales revenue of $46.5 billion and net profits of $4.49 billion (both in U.S.

Succession 8

Succession Golden Handcuff IPO Long-term 8

Harvard Business Review

MARCH 16, 2015

Talent Management. ” Other talent management concerns that were mentioned once include: motivating people through hard times, retention and development, and managing diversity and cultural differences. As David Thodey put it, “Leadership was pretty important. Leadership Competition'

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

DECEMBER 5, 2013

I’ve seen this mistake numerous times in other industries — from a customer service fiasco by a major telecommunications company that launched DSL at too large a scale to NASA’s failure to recognize the implications of a foam strike in the Columbia shuttle tragedy. Playing the blame game. Let people know to expect them.

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

NOVEMBER 23, 2010

Just as poison ivy does not directly cause irritation, but spoofs our immune system into thinking our own skin is the enemy, careless reporting can cause more harm than good. The tragedy here is that, as with poison ivy and the immune system, there really is no one to blame.

Airlines 13

Airlines Report Guidelines Discount 13

Harvard Business Review

APRIL 1, 2016

Too few businesses have sought to make a systemic approach to public policy an important dimension of their global posture. telecommunications or food safety or healthcare or aerospace or energy/environment). The stakes are very high. They can be cross-cutting issues which impact the whole corporation (e.g.,

Policies 8

Policies Politics Short-term Globalization 8