It’s Not Just Semantics: Managing Outcomes Vs. Outputs
Mills Scofield
MARCH 2, 2020
In the non-profit world, outputs are programs, training, and workshops; outcomes are knowledge transferred and behaviors changed. Outcomes are the difference made by the outputs: better traffic flow, shorter travel times, and fewer accidents. Since she travels, she’d like to go on a trip and have the car serviced while she’s gone.
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