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5 Reasons For Regular Customer Service Performance Reviews

Tanveer Naseer

Here, we look at the facts and explain why it is imperative that skills and performance are reviewed regularly. Customer service influences your reputation Another reason why it is important to review your customer service is because it has a huge bearing on your reputation.

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Twitter Weekly Highlights for 2011-03-18

Tanveer Naseer

link] # leadership #. Listening Is Critical in Today’s Multicultural Workplace [link] # leadership #communication # diversity #. RT @ patriciamknight : RT @ TanveerNaseer Coffee House Book Review – “Wikibrands” by Sean Moffitt & Mike Dover bit.ly/dQQ2hS dQQ2hS Great review! #. Want respect as a manager?

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Twitter Weekly Highlights for 2011-05-27

Tanveer Naseer

Here’s a compilation of some of the articles/tweets I shared on Twitter this week: New blog post: Coffee House Book Review – “Workarounds That Work” by Russell Bishop [link] #productivity # Whatever You Feel Compelled to Do, Don’t [link] # behaviour # Thanks Mark! leadership # Does Corporate Culture Pay? Thanks Denise!

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The 10 Elements of Positive Performance Management

Great Leadership By Dan

Guest post from John Mattone: The fundamental belief underlying Positive Performance Management (PPM) is this: Leaders and their employees must strive to make performance reviews complete, honest, and timely. There are ten key elements of Positive Performance Management. teammates, coworkers, subordinates, etc.)

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4 New Year’s Resolutions To Help Your Organization Succeed This Year

Tanveer Naseer

Of course, in order for us to truly reap the benefits of this exercise, we need to review the events of the previous year; of taking note of what we endured, learned and gained from those past experiences which can serve as the foundation that we build upon as we move forward. What Has 2011 Taught You About Business and Leadership?

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Brand New Resources for New and Longtime Leaders

Kevin Eikenberry

Consulting Speaking Training Products KevinEikenberry.com About Blog Home Blogs I Like Leadership Learning Subscribe Brand New Resources for New and Longtime Leaders by Kevin Eikenberry on October 18, 2010 in Leadership , Learning In early 2011 my next book, co-authored with Guy Harris, will be published. Register now!

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25 Most Popular Team Building & Leadership Posts

Mike Cardus

As of today there are 808 blog posts here on the Create-Learning Team Building & Leadership blog. 25 Team Building & Leadership Blog Post Pageview Winners! 5 Steps to Critical Thinking + Reflection in Team Development & Leadership. LEARN Experiential Team Building and Leadership Model.