HR Digest

OCTOBER 6, 2018

Although the FMLA is one part of fixing the workplace, employers must remain agile to its challenges to continue to grow. Special hours of service eligibility requirements apply to airline flight crew employees. Strategic recruitment and onboarding can help employers change expectations of how and where people work.

Learning Curve 40

Learning Curve Training Short-term Competitive Advantage 40

Harvard Business Review

AUGUST 21, 2013

It told how American Airlines and others had introduced systems to help their customers choose their products and services. These "channel" systems helped steer business to American Airlines. As with American Airlines, each competitive advantage with IT is temporary. Similar waves of innovative applications of technology (e.g.,

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

DECEMBER 19, 2013

Herb Kelleher fosters a culture of employee empowerment and cost containment at Southwest, enabling the airline to become one of the world’s most admired and profitable carriers. Southwest Airlines is the classic example. These characteristics give employees a sense of meaning just from being part of the company.

Airlines 9

Airlines Automotive Competitive Advantage Cost 9

Skip Prichard

FEBRUARY 24, 2021

Leadership Actions to Renovate Your Culture. His book CULTURE RENOVATION: 18 Leadership Actions to Build an Unshakeable Company contains Kevin’s extensive experience and research into turning cultures into agile, innovative, and resilient powerhouses. Cultural transformations often struggle to get off the ground.

Open-book 100

Open-book Learning-by-Doing Definition Company 100

Harvard Business Review

JANUARY 28, 2016

The leadership of the change effort can’t end with the top team, the top 100 managers, or the top 1,000 managers. Ultimately, these practices create a culture of agility and resiliency that will pay dividends out into the future, as large-scale change becomes an organizational capability and not a recipe for management failure.

Succession 8

Succession Agility Globalization Learning-by-Doing 8

Harvard Business Review

AUGUST 28, 2015

Companies were split into divisions, each with their own leadership. Instead of making the leap to an entirely new form of organization — a radical change not without its pitfalls — perhaps we should think more seriously about the problem of agility itself. Frank and honest leadership is usually enough.

Groupthink 8

Groupthink Agility Diversity Information 8

Harvard Business Review

NOVEMBER 26, 2015

buying an airline ticket or configuring a printer). By making authenticity a core value from the start of employment, organizations may not only inspire greater commitment and effort but also strategically allow for the type of “positive deviance” that keeps them fresh and agile.

Power 8

Power Outsourcing Self-aware Airlines 8

Tanveer Naseer

MAY 31, 2016

Fortunately, companies can build the capacity for strategic leadership. Systems and Structures The first three principles of strategic leadership involve nontraditional but highly effective approaches to decision making, transparency, and innovation. Take the time to think: Why did I make that decision? What are the implications?

Development 100

Development Argyris Learning-by-Doing Innovation 100

First Friday Book Synopsis

AUGUST 21, 2011

Here is an excerpt from an article co-authored by Jon Katzenbach, Laird Post, Jonathan Gruber, and Aurelie Viriot, featured by The Katzenbach Center at Booz & Company.

Motivation 70

Motivation Article Company Goal 70

Harvard Business Review

OCTOBER 2, 2015

Less than one in 10 firms said they “innovate in an agile way.” Create a leadership circle, a group of senior leaders working outside a hierarchical reporting framework brought together by a specific set of business challenges that transcend any one person’s (or group’s) scope of responsibility. How to start?

Management 8

Management Drucker Survey Globalization 8

Harvard Business Review

JULY 28, 2014

Digital CMOs are agile marketers who embrace the mantra “test and fail to learn and scale.” Delta Airlines, for example, has applied this technique to its websites, kiosks, in-flight Wi-Fi and entertainment, resulting in what it describes as a holistic set of touchpoints that inform the customers’ opinion about the brand.

Storytelling 11

Storytelling Brand Audience Marketing 11