Strategy Driven

MAY 15, 2015

Widget manufacturing companies team with retail management experts to open a string of widget stores. Managing mergers, acquisitions and divestitures. Here are some examples of Joint-Venturing: Producers of energy create an independent drilling or marketing entity. Telecommunications industry service providers.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Strategy Driven

DECEMBER 23, 2010

Simply click on the link above to download your copy of this remarkable ebook on effective change management. About the Author Rick Maurer, author of Beyond the Wall of Resistance , is a renowned change management expert, speaker, and bestselling author. Please consider voting for us on Podcast Alley by clicking here.

Resistance 56

Resistance Download eBook Newsletter 56

Harvard Business Review

OCTOBER 30, 2014

Nowhere else in the executive suite of a typical corporation are two functions as closely intertwined as sales and marketing. Yet for all the shared responsibility, the marketing and sales relationship has often been a contentious and lopsided one, with sales dominating in B2B sectors while marketing leads in B2C ones.

Marketing 11

Marketing Guidelines B2C Analysis 11

Harvard Business Review

JUNE 12, 2017

CenturyLink is one of the largest telecommunications providers in the United States, serving both small and large businesses nationwide. In the small pilot CenturyLink ran, Angie could understand 99% of the emails she received; the 1% that she couldn’t understand were sent to her manager.

Marketing 8

Marketing Tools Follow-up Telecommunications 8

Harvard Business Review

JULY 28, 2016

For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure. Nothing has changed in most African banks in terms of structure, despite the avalanche of transformations in the market. Most still put marketing managers in nice cars to look for clients.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

JUNE 6, 2011

A company's value can rise and fall dramatically by how well it manages partnerships. When BP struck the deal in January of this year, it was hailed as a master stroke to regain standing in the markets after its disaster in the Gulf of Mexico. In this new world, you are worth as much as your external relationships.

Management 12

Management Airlines Telecommunications Marketing 12

Harvard Business Review

JUNE 21, 2013

Given the forecasts of uncertain global economic growth, we might expect companies to hold off from hiring new employees and to limit whatever international hiring they do to emerging markets. Do you know what world regions and industries are generating the greatest demand for talent? Are you and your company ready?

Telecommunications 9

Telecommunications Health Care Talent Management Biotechnology 9

Harvard Business Review

DECEMBER 9, 2013

I recently conducted an extensive research project involving more than one-hundred vice presidents of sales at top technology companies (software, cloud, computer hardware, and telecommunications) to better understand the art and science of managing a sales organization today. Telecommunications 66%.

Metrics 11

Metrics Telecommunications Telemarketing Software 11

Harvard Business Review

AUGUST 29, 2016

We conducted a study , recently published in the Academy of Management Journal , to learn more about a neglected dimension of board composition: the proportion of domain experts. That is, the percentage of directors whose primary professional experience is within a firm’s industry. Our own interviews also confirm this idea.

Telecommunications 10

Telecommunications Banking Uncertainty Sample 10

Harvard Business Review

MAY 8, 2012

Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics. As Fujio Ando, senior managing director at Chibagin Asset Management suggests, "Japan's consumer electronics industry is facing defeat.

Six Sigma 17

Six Sigma Kaizen Govindarajan Telecommunications 17

Harvard Business Review

JULY 16, 2013

Then it created a model containing the dimensions critical to a high-performing board, from functional and industry expertise to behavioral attributes. Directors named industry knowledge, strategy, and financial-audit expertise as their strongest skill sets. We also looked at results by industry and region.

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Harvard Business Review

JANUARY 3, 2017

Price wars have broken out in consumer industries around the world. Retailers such as ALDI and Walmart have used price to position themselves against traditional competitors in their markets, pinching margins all around. telecommunications carriers now compete fiercely on price as they try to win new customers.

Price 14

Price Retail Discount Tactics 14

Harvard Business Review

JUNE 3, 2013

What kind of signal did this choice send to P&G''s top managers? Is the problem that P&G produces outstanding specialists in marketing but not general managers who can run the business? Using data from the 2012 survey, we also found that boards gave their companies'' very poor grades on talent management.

Succession 8

Succession Telecommunications Biotechnology Real Estate 8

Harvard Business Review

NOVEMBER 22, 2016

The financial services firm USAA prizes its relationships with customers and consistently earns the highest customer loyalty scores in the industry for both its U.S. In the past, marketers have struggled to deliver the higher response rates they need from existing customers — a smaller group than potential new customers.

Insurance 8

Insurance P&L Telecommunications CRM 8

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. Product Commoditization. Nice-to-Have" Product. Administrivia. Pre-sales Resources.

Telecommunications 16

Telecommunications CRM Price Long-term 16

Harvard Business Review

JULY 17, 2015

The irony of this so-called “Golden Age of Television” is that in the corporate corridors of the TV industry, many are still searching for the pot of gold at the end of this programming rainbow – in other words, we’re still looking for the sustaining financial model that will secure the future of the medium.

Video 8

Video Telecommunications Early Adopters Advertising 8

Harvard Business Review

NOVEMBER 9, 2011

That's what we found when we studied the top management teams of companies in Europe over the past three years. In several industries, such as consumer goods, financial services, industrial products, and logistics, COOs usually had backgrounds in either managing operations or information technology departments.

COO 12

COO Sample Telecommunications Automotive 12

Harvard Business Review

MARCH 6, 2018

Last year Facebook became the second largest e-commerce company in Africa after Jumia, the industry leader. Across African markets, information and communication technology (ICT) is facilitating the process of socioeconomic developments. Ralf Pollack / EyeEm/Getty Images.

Globalization 8

Globalization Banking Entrepreneur Technology 8

Harvard Business Review

JULY 31, 2012

For a micromarket strategy to work, however, management must have the courage and imagination to act on the insights revealed by this type of analysis. Going after future opportunities at the micromarket level can seem risky, but basing strategy on old views of markets and their past performance is riskier still.

B2B 14

B2B Chemicals Analysis B2C 14

Harvard Business Review

JANUARY 26, 2017

According to an assessment of over 700 sales professionals and senior executives conducted by GrowthPlay — a sales-focused consulting firm where one of us is Managing Director — the problem stems from gaps between the perceptions, attitudes, and information flows between executives and sales reps.

Execution 8

Execution Cost Telecommunications CRM 8

Harvard Business Review

AUGUST 25, 2015

While it’s easy to think of the female market as homogenous, our research shows that cultural, geographical, and generational differences, as well as disparate sources of wealth, all affect how women view and allocate their wealth. “Even in rural India, women manage the households and pay the bills,” she says.

Survey 8

Survey Diversity Telecommunications Focus Group 8

Marshall Goldsmith

OCTOBER 14, 2013

Over the past several years a major shift in customer behavior has reshaped the nature of many markets and is leading to profound changes in how companies attempt to serve those markets. Companies in these industries are responding in surprising ways. Several factors have helped accelerate the move to integrated solutions.

Telecommunications 111

Telecommunications Franchising Consultative Diversity 111

Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Across Africa, many unemployed men have managed small businesses, at least once in their lives.

Books 14

Books Guidelines Banking Telecommunications 14

Harvard Business Review

DECEMBER 26, 2014

The phenomenon of fast-track CEO succession appears to be most prominent in the retail, technology, media, and telecommunications sectors—all of which are particularly affected by disruptive business models and new competitors. Some recent CEO appointments in these industries include Yahoo!’s

CEO 13

CEO Contingency Plans Telecommunications Planning 13

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

APRIL 6, 2016

In many industries, the capital required to build an asset of minimum efficient scale is growing. This is the virtual network operator (VNO) model used by the telecommunications sector. This all presents CEOs with a tough dilemma. The integrated carrier gets incremental revenues from its excess capacity.

Co-Opetition 8

Co-Opetition Operations Cost Technology 8

Harvard Business Review

DECEMBER 28, 2017

This is promising for a market formerly dubbed the “breadbasket of Africa.” ” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe. Achieving economic recovery.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

NOVEMBER 22, 2010

Throughout the news and business coverage, the feeling that sustainability is crucial to the future of the country and its industries is palpable. China Hi-Tech Fair ready to highlight emerging industries ," which describes Chinas largest tech show going on this week in Shanghai. And on and on. In the U.S.

NGO 14

NGO Chemicals Guidelines Telecommunications 14

Harvard Business Review

APRIL 12, 2013

There''s a question all top managers should ask: How can I make my sales force, which is one of the biggest and most important investments my company makes, perform more effectively?". Managing a sales force requires many difficult decisions. Improving sales force management is a huge opportunity. Sales forces are expensive.

Short-term 8

Short-term Telecommunications Advertising Long-term 8

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. Product Commoditization. Nice-to-Have" Product. Administrivia. Pre-sales Resources.

Telecommunications 9

Telecommunications CRM Price Long-term 9

Harvard Business Review

SEPTEMBER 29, 2014

In the 1900s, French mathematician-economist Leon Walras envisioned prices in a market economy being set by an auctioneer (since known as the “Walrasian auctioneer”) conducting continuous auctions for all kinds of commodities. Economists and market design. Many economists since have been hired by the U.S. Economists and big data.

Strategy 12

Strategy Black-Scholes Airlines Price 12

Harvard Business Review

APRIL 29, 2013

Big data managed this way may well improve your retention numbers but not transform your company. How can I help marketing retain more customers? We recently participated in a data-dive type process at a major telecommunications company. They built on these assessments to create 30 finely targeted marketing campaigns.

Analysis 8

Analysis Storytelling Brainstorming Telecommunications 8

Harvard Business Review

NOVEMBER 5, 2015

As a child I felt no particular interest in pharmaceuticals, telecommunications, computers, oil and gas, health and beauty aids, medical devices, airlines, or shipbuilding, all of which I’ve simulated or war-gamed. I didn’t ponder whether shareholder wealth should be the sole fiduciary duty of top management.

Career 8

Career Seminar Self-aware Telecommunications 8

Harvard Business Review

MARCH 16, 2015

Talent Management. ” Other talent management concerns that were mentioned once include: motivating people through hard times, retention and development, and managing diversity and cultural differences. So the challenge was to have the broad marketing strategies with local adaptations.”

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

NOVEMBER 23, 2010

Its the managers responsibility to lead their employees, manage performance, and provide guidance. Yes, managers often interview job candidates or identify the most talented employees as part of a talent management program. I would guess 90% of all managers believe in their ability to undertake professional interviews.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

NOVEMBER 30, 2010

In my own work , I found that this might be particularly prevalent for utilities (gas, electricity and telecommunications). As for more serious stuff, youll have to wait until March for Ran Spieglers upcoming book, Bounded Rationality and Industrial Organization. Ran Spiegler (with co-authors) has studied such strategies.

Retail 14

Retail Price Comparison Nalebuff 14

Harvard Business Review

MAY 16, 2011

But most true collaborations cannot be controlled with fixed terms that are defined in advance — they must be managed through relational contracts that allow you to respond flexibly to new information. This kind of approach is common for firms that are in dominant positions in their industries.

Software 15

Software Licensing Long-term Telecommunications 15