Harvard Business Review

JULY 22, 2015

Enrollment in learning programs has surged over the last few years to generate a global executive education market of over $70 billion a year. People are also being asked by their bosses or HR to attend conferences, read case studies, watch videos, and try their hand at simulations, all with the goal of picking up new ideas and techniques.

Project 8

Project Parcell How To Short-term 8

Harvard Business Review

JANUARY 26, 2017

Consider a large home energy provider in a mature, commoditized market where deregulation is driving down revenue and profit. The goal was to focus performance conversations on how sales people were serving their customers and the value-selling process inherent in the strategy. But good planning and proper leadership support can help.

Execution 8

Execution Cost Telecommunications CRM 8

Harvard Business Review

APRIL 12, 2013

According to Selling Power magazine, the largest companies in America selling products such as computer and office equipment, consumable goods, insurance, telecommunications, and financial services, each employ tens of thousands of salespeople. By our estimates, the amount invested in U.S. sales forces exceeds $800 billion a year.

Short-term 8

Short-term Telecommunications Advertising Long-term 8

Harvard Business Review

NOVEMBER 9, 2011

COOs are relatively common in service industries such as financial services, energy, information technology and telecommunications, but in manufacturing sectors — such as automotive, chemical, and pharmaceutical companies — they are relatively rare.

COO 12

COO Sample Telecommunications Automotive 12

Harvard Business Review

SEPTEMBER 19, 2011

We had it all — strong capital markets, rich natural resources, unparalleled higher education, and geographic separation from two devastating wars. Although well-intentioned, these programs often have the unintended consequences of benefiting the wrong businesses, favoring sub-optimal technology, and creating market distortion.

Entrepreneur 14

Entrepreneur Licensing Telecommunications Incubator 14

Harvard Business Review

JANUARY 16, 2013

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. But that's a good thing.

Media 9

Media McKinsey Supply Chain Telecommunications 9

Harvard Business Review

OCTOBER 10, 2014

It was the summer of 2000 and the company had quickly lost $85 billion in market capitalization. This was a top priority in my first year as P&G’s chief executive, after setting goals but ahead of strategy.” Procter & Gamble provides another example. Newly minted CEO A.G. Lafley was thrust into the spotlight. billion to $11.7

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

APRIL 1, 2016

Myriad potential public policy-related risks and opportunities for companies arise across a broad spectrum of political and economic systems — from the state capitalism of former Communist states to the “ mixed economies ” in traditional “liberal” democracies, from developed to developing markets.

Policies 8

Policies Politics Short-term Globalization 8

Harvard Business Review

NOVEMBER 23, 2010

Yes, they are closer to the business and should know better what they need to do so they can meet their business goals. Yes, they are closer to the business and should know better what they need to do so they can meet their business goals. The Conversation Blogs The Conversation Is HR Too Important to Be Left to HR?

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

MAY 16, 2011

True collaboration always has open-ended elements — ranging from precisely how new innovations will be implemented, to how products will fare in the market, and even to what priorities partners will pursue in the face of changes in the environment. Google uses a different approach to working with multiple external parties.

Software 15

Software Licensing Long-term Telecommunications 15

Harvard Business Review

DECEMBER 14, 2016

In the meantime, retail and wholesale markets have stalled around the country. The disruptive action did not originate in a small segment of the market; it was launched nationwide. Despite the improvement in telecommunications, India lagged its peers in mobile payments. India uses a lot of cash by any measure.

Banking 8

Banking Cost Policies Supply Chain 8

Harvard Business Review

APRIL 2, 2011

We focused on the generations in eight countries, including the four BRIC nations (Brazil, Russia, India, and China), some of the most important markets for talent over the next decade, as well as one country from the Middle East. Education was an important goal for Boomers in Western countries during these years.

Education 14

Education Compliance White Paper Politics 14

Harvard Business Review

JUNE 7, 2017

By contrast, companies with strong basic analytics — such as sales data and market trends — make breakthroughs in complex and critical areas after layering in artificial intelligence. In the earlier telecommunications company example, managers understood customer characteristics. Structured data analytics.

Company 13

Company Telecommunications Retail Supply Chain 13

Harvard Business Review

NOVEMBER 24, 2010

Most of us spend most of our time chasing the immediate reward, the short-run "objective," the near-term "goal — in short, the expedient and the convenient. Or is there a bigger, more resonant, and fundamentally worthier goal we could — and should — be pursuing, like ensuring no human being goes thirsty?"

Short-term 15

Short-term Guidelines Mass Marketing Telecommunications 15

Harvard Business Review

JUNE 12, 2013

Telecommunications (phone, Internet, cable TV). Many mobile marketing services offer to qualify the lead for you, using a call center service to follow up with the customer using the number they provided on the (very short) form. Innovations in Digital and Mobile Marketing An HBR Insight Center. Advertising Marketing'

Advertising 8

Advertising Call Center Brand Telecommunications 8

Harvard Business Review

AUGUST 1, 2013

This infrastructure sits on top of a publicly available substructure of assets and resources — telecommunications and the Internet, for example. Infrastructure largely determines the IT organization''s structure, its budgeting, how the corporation goes to market, its legacy, and its capacity to change.

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

DECEMBER 12, 2017

The International Telecommunications Union reports that the proportion of women using the internet is 12% lower than the proportion of men; this gender gap widens to 32.9% Of course, this story is bigger then any one business goal. In developing countries, those differences are even greater. in the least developed countries.

Globalization 8

Globalization Participative Telecommunications Technology 8

Harvard Business Review

NOVEMBER 8, 2017

India launched Aadhaar in 2009 with the then-improbable goal of giving every Indian a single digital identity in the form of a biometric authenticated 12-digit number. The idea of accomplishing a dramatic shift in the nature of the economy with a set of suddenly-implemented policies is not new.

Banking 15

Banking Long-term Short-term System 15

In the CEO Afterlife

APRIL 10, 2011

Social media, telecommunications, high tech are today’s rising stars. Check their market cap and reputation for innovation. A ‘grey-hair’ told me the way to achieve my goal was to start in the sales department. Less than two years and I was in marketing. Pick an industry on a growth curve. Does it excite you? Leadership.

CEO 170

CEO Advice Company Competitive Advantage 170

Harvard Business Review

JUNE 11, 2015

Huawei’s revenue from overseas markets exceeded that from the Chinese market for the first time in 2005. For example, when Huawei expanded their 3G market in Europe, they noticed that European carriers expected base stations to be more compact, easier to install, greener, and more energy efficient, while offering wider coverage.

Succession 8

Succession Golden Handcuff IPO Long-term 8

Harvard Business Review

OCTOBER 27, 2015

” The proposal is to create a “Digital Single Market” in the EU. The goal of the Digital Single Market is an ambitious one: to deliver by the end of 2016 the equivalent of US$ 471 billion per year to the regional economy and 3.8 million jobs. There are subtle, yet significant, changes happening already.

Crisis 8

Crisis McKinsey Policies Globalization 8

Harvard Business Review

DECEMBER 15, 2017

Antitrust’s noneconomic goals were jettisoned for an amorphous “consumer welfare” standard. Market forces could naturally correct the episodic instances of market power, and could do so far better than the messes caused by government intervention. Competition, for them, was innately effective.

Policies 8

Policies Politics Stephenson Industry 8