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The Experience Mindset: A Wall Street Journal Bestseller

QAspire

I am very excited about the release of Tiffani Bova’s latest book – “ The Experience Mindset ” for three reasons: First: The book is an excellent read at a time when businesses tend to obsess over customer experience at the expense of employee experience. ” earlier this year.

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Why Complexity Sucks

In the CEO Afterlife

It starts with the corporate strategy, and includes marketing strategy, and the all-important human resource strategy. Sacrifice must remain a part of the organization’s DNA to sustain competitive advantage. . You focus on that 20% to generate a high ROE (return on effort).

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Book Review: Culture Connection

LDRLB

Marty Parker attempts to tackle this “how” question in his book, Culture Connection: How Developing a Winning Culture Will Give Your Organization a Competitive Advantage. This book is written about ten Canadian companies, who recently won the “10 Most Admired Corporate Cultures” award.

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Book Review: “Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage” by Scott Keller and Colin Price

The Practical Leader

This is an outstanding book that should become a classic for its extensive research on leadership and organization effectiveness. The book should really be entitled “Healthy Performance.&# A very useful feature of the book is its implementation models and frameworks. Beyond Performance is misnamed.

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Want to Cut Complexity? Kill Your Darlings.

In the CEO Afterlife

For companies without clout, competitive advantage can be realized by keeping things simple, by cutting out the complexity cancer that is crippling so many enterprises. For more on strategic sacrifice check out the free introductory chapter of my new book Do Less Better: The Power of Strategic Sacrifice in a Complex World.

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Dave Ulrich on The Four Waves of HR

LDRLB

Could Dave Ulrich write a bad book if he tried? I don’t think he could, and Ulrich’s latest work keeps up his long trend of successful books that encapsulate the HR profession. This book summarizes the findings from Ulrich’s recent survey of HR Professionals. HR Practices – Innovation in specialized areas of HR (i.e.,

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Dave Ulrich on The Five Waves of HR

LDRLB

Could Dave Ulrich write a bad book if he tried? I don’t think he could, and Ulrich’s latest work keeps up his long trend of successful books that encapsulate the HR profession. This book summarizes the findings from Ulrich’s recent survey of HR Professionals. HR Practices – Innovation in specialized areas of HR (i.e.,

Ulrich 117