How IBM, Intuit, and Rich Products Became More Customer-Centric
Harvard Business Review
JUNE 17, 2015
Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. The Future of Operations. The parts of the business where the approach is used most intensively grew revenue by double digits in 2014. Insight Center. Sponsored by GE Corporate.
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