Remove Apparel Remove Customer Loyalty Remove Leadership Remove Operations
article thumbnail

Is Your Company Actually Set Up to Support Your Strategy?

Harvard Business Review

For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. But exactly how do today’s companies create or update an operating model to match adaptations or wholesale changes in strategy?

article thumbnail

Calculate How Much Your Company Should Invest in Innovation

Harvard Business Review

Our work with dozens of companies teaches us that individuals on the leadership team often have very different targets in mind. To assess such risks to your business, consider the following six questions: Is customer loyalty decreasing? But this is not cause for alarm.