How IBM's Sam Palmisano Redefined the Global Corporation
Harvard Business Review
JANUARY 18, 2012
When Palmisano retired this month, the media chronicled his success by focusing on IBM's 21% annual growth in earnings per share and its increase in market capitalization to $218 billion. Never confuse charisma with leadership. In the 21st century only IBM's Sam Palmisano has done so. They listen as well as they speak. Directness.
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