Remove Conflict of Interest Remove Delegation Remove Operations Remove Six Sigma
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Integrating Maintenance of Board Certification and Health Systems’ Quality-Improvement Programs

Harvard Business Review

Mayo was the first care-delivery group to receive this delegated authority. The Mayo Quality Academy offers 30 courses, ranging from Lean and Six-Sigma to Human Factors and Change Management. In addition to disclosing conflicts of interest, physicians attest to participating in the QIP and report their roles (see Table 2 ).