Research: Missing Product Information Doesn’t Bother Consumers as Much as It Should
Harvard Business Review
SEPTEMBER 28, 2017
On websites like Yelp, TripAdvisor, and Amazon, we can sift through hundreds of reviews of a single restaurant, hotel, or item for sale; and organizations and individuals now take it upon themselves to provide a bevy of data about their services and products online. The market will take care of that.”
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