Putting Customers at the Heart of Your Brand to Create Passionate Fans: What Microsoft Learned About Customer Engagement in the Sports Industry - SPONSOR CONTENT FROM Microsoft
Harvard Business Review
DECEMBER 18, 2017
At Microsoft, we continuously collaborate with businesses in an industry whose customers already self-identify as fans: sports. For billions of people around the world, sports are a matter of passion, touching lives by offering a depth of human engagement unparalleled in other activities. In sports, every second matters.
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