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Lisa Esparza on The Road to Inclusive Excellence

HR Digest

Drawing from her own career journey, Esparza underscores the significance of taking initiative, prioritizing well-being, and balancing professional success with personal fulfillment. Providing opportunities for my team members to take on leadership roles and contribute towards achieving our shared goals is a cornerstone of my approach.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

It quickly became clear that support functions such as legal and IT would be critical to the team’s success. And we’ve been replicating this successful model in several key markets across the globe: 28 markets are up and running across GM Europe, GM International, and GM South America operations. Be active listeners.

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