Do You Know Who Holds Your Office Together?
Harvard Business Review
SEPTEMBER 23, 2015
Some of these tasks provide their own rewards – onboarding gives the onboarder power to shape new employees, for example – yet others get valued about as much as dusting and vacuuming. million in decreased attrition, absenteeism, and overtime, it also drove a $2 million profit increase and 34% jump in highly satisfied customers.
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