Transforming Finance: The Role of a Financial Technology Company in the Digital Age
Strategy Driven
JANUARY 12, 2024
It can also be done by leveraging BPM software tools to automate them. Offering self-serve options such as frequently updated FAQs, chatbots, and 24/7 support is one way to elevate the customer experience. This can help to overcome resistance to change and support an effective and sustainable finance transformation.
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