Remove Call Center Remove Marketing Remove Motivation Remove Parcell
article thumbnail

Workforce Analytics Isn't as Scary as It Sounds

Harvard Business Review

How many organizations would rely mainly on intuition when taking a new product to market? ready to weigh and measure any parcel of human nature, and tell you what it comes to." Are employees fully engaged and motivated? When faced with a major investment decision, how many organizations would bet their success on a gut feeling?

Metrics 12