CEO Learning-by-Doing Management Root Cause Analysis 
Harvard Business Review
JUNE 5, 2014
In early April, following the news of faulty ignition switches and recall of more than 6 million cars, GM CEO Mary Barra announced a “Speak Up for Safety” program. “GM GM employees should raise safety concerns quickly and forcefully, and be recognized for doing so.” Navy’s nuclear submarines.
Harvard Business Review
SEPTEMBER 18, 2013
Steve, a portfolio manager for a major mutual fund company, understood that his company monitored internet use of all employees. Eric was a great trader, but this posed a real difficulty for Steve — what should he do with the information he possessed? We need to learn how to harness the power of digital surveillance as a benign force.
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