What are your 5 whys?

Lead on Purpose

One of the quickest, simplest approaches to performing root cause analysis (finding the answers for why something happened the way it did) is to use the 5 whys technique. Using this approach, you write a statement that contains the problem … Continue reading → Knowledge Leadership 5 whys technique discovery root cause analysis

Thriving Through Processes

Leadership Freak

Feedback Goals Leading Managing Taking others higher Teams Decisions Leadership Development Management Organizational Development root cause analysisOrganizations without processes never thrive. Effective and efficient processes create platforms that enable, enhance, and evaluate both individual and organizational performance. What’s your systematic process for achieving breakthroughs, living transparently, and solving problems, for example?

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Tree Cause Analysis!

Mills Scofield

What if we started doing Tree Cause Analysis ! Root Cause Analysis ( RCA ) – sounds like a blast doesn’t it? It takes time, self-reflection (personal and organizational), analysis and… it’s focused on the negative, what didn’t work, what didn’t go well. Makes you wonder if Root Cause Analysis isn’t an oxymoron." Thank you Irene Becker for sharing your blog with me!

Thriving Through Processes

Leadership Freak

Feedback Goals Leading Managing Taking others higher Teams Decisions Leadership Development Management Organizational Development root cause analysisOrganizations without processes never thrive. Effective and efficient processes create platforms that enable, enhance, and evaluate both individual and organizational performance. What’s your systematic process for achieving breakthroughs, living transparently, or solving problems? Powerful processes: Eliminate drama.

Corrective Action Program Best Practice 14 – Establish Time Limits for Causal Analyses

Strategy Driven

Corrective Action Program Premium business performance improvement causal analysis condition report corrective action program evaluation and control nathan ives root cause analysis strategydriven Determining the amount of time required for performing causal analyses is a balancing act. The text above is only a small portion of this article.

Corrective Action Program Best Practice 2 – Causal Analyses

Strategy Driven

Corrective Action Program Premium business management causal analysis condition report corrective action program nathan ives performance improvement root cause analysis strategydriven Organizations experience incidents of every sort, some with almost imperceptible impacts and others inflicting catastrophic consequences. The text above is only a small portion of this article.

Leadership Lessons From The Seven Arts Of Change

Eric Jacobson

Listening is the root of collaboration, root-cause analysis, and effective teamwork. The Seven Arts Of Change book by David Shaner is all about leading business transformation that lasts. It’s well worth your read.

Two Keys for Today’s Leaders

Lead Change Blog

Leaders, anxious to do something about it, began a root cause analysis and did surveys to clarify the extent of the problem and solicit solutions. Imagine trying to lead an organization or team without words or conversation. Impossible, right? Everything leaders do is mediated through conversation. So, what are you doing with your conversations? What if you had the keys to ensure your conversations would fuel productivity and engagement?

10 Things I Learned from a Training Program That I Still Use Today

Great Leadership By Dan

How to do a root cause analysis and a structured process for making decisions. ?????. Kodak European Management Development Program. 2000, Lausanne, Switzerland (can you find me?). ????? Having spent most of my career in corporate training, I’ve attended more training programs than the average bear. For some of them, the only recollection I have is pain and suffering, and regrets that I wasted so much time and gained so little in return.

Optimize the Whole

QAspire

When a customer reports problem with your software, you do an incidental root cause analysis and address the code quality problem. But when you look at the whole system, you might figure out that the real root cause is in something which is immeasurable yet important – may be, collaboration with other teams or how you sell. May be, inefficiencies rooted in how you support your customers after product is delivered.

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The Seven Arts Of Change

Eric Jacobson

Listening is the root of collaboration, root-cause analysis, and effective teamwork. David Shaner's compelling, The Seven Arts of Change , shows business leaders that transforming a business only happens when each employee equates organizational change with the process of deep personal growth.

5 Concepts That Will Help Your Team Be More Data-Driven

Harvard Business

FAM can also point out which data attributes have the biggest error rates, suggesting where improvements can be made, using root cause analysis, described next. The third skill is conducting a root cause analysis (RCA) and its pre-requisite, understanding the distinction between correlation and causation. Root cause analysis is a structured approach for getting to the real reasons things go wrong — the root causes.

Business Transformation Only Happens When Employees Equate Change With Deep Personal Growth

Eric Jacobson

Listening is the root of collaboration, root-cause analysis, and effective teamwork. David Shaner''s compelling, The Seven Arts of Change , shows business leaders that transforming a business only happens when each employee equates organizational change with the process of deep personal growth.

The Seven Arts Of Change

Eric Jacobson

Listening is the root of collaboration, root-cause analysis, and effective teamwork. David Shaner's compelling, The Seven Arts of Change , shows business leaders that transforming a business only happens when each employee equates organizational change with the process of deep personal growth.

Leading Business Transformation That Lasts

Eric Jacobson

Listening is the root of collaboration, root-cause analysis, and effective teamwork. David Shaner''s compelling, The Seven Arts of Change , shows business leaders that transforming a business only happens when each employee equates organizational change with the process of deep personal growth.

Identifying the Solution 1st, Makes Things Easier

Mike Cardus

But don’t we need to know the specific root cause(s) in order to solve the real problem? Not necessarily, knowing the root cause(s) increases your knowledge of the root cause, that does little to define the solution you need. Instead of creating failure charts, root cause analysis, and using a system of trial and error the simplest way is to start at the cheese and follow the path back to the mouse.

The Seven Arts Of Change

Eric Jacobson

Listening is the root of collaboration, root-cause analysis, and effective teamwork. David Shaner''s compelling, The Seven Arts of Change , shows business leaders that transforming a business only happens when each employee equates organizational change with the process of deep personal growth.

What if the Miracle Question Worked with Corporate Teams?

Mike Cardus

The team and I had spent 3 days working through root-cause analysis and struggling to determine what was causing a certain screw to vibrate lose during flight. You leave here and place your project planning and analysis results on your desk. While you are asleep one of your staff finds the project plans and analysis of this problem and he knows exactly how to fix it and he does.

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Integrate Analytics Across Your Entire Business

Harvard Business

Develop a robust root cause analysis capability. Once CoE is created, the pod teams should perform root cause analyses to support the performance management process. The retailer example mentioned above used root cause analysis to answer the question around what factors contributed to an unsuccessful marketing promotion. They are not left alone to develop root cause analysis insights in a vacuum.

To Handle Increased Stress, Build Your Resilience

Harvard Business

Ask yourself, “How close am I to the root causes or deci­sion makers in these circumstances? Understand the root causes. Take time to reflect on your personal context as well as the larger business and global context to better understand the root causes and possible ways to alleviate and avoid future stress. Analysis alone isn’t enough. Researchers point out that analysis without action leads to rumination and anxiety.

“Nailed it.” A lesson in overcoming project complexity

Deming Institute

To be honest, there were so many things happening at once, it was impossible to identify clearly any specific, superficial cause for the hiccups. In the next session, we did some root cause analysis and looked for low-hanging fruit – the solutions you can test fairly quickly. If you’re wondering, yes, governance (or the team’s lack of clarity with respect to governance) was a root cause.

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Applying a Model for Small Business Continual Improvement

Deming Institute

SWOT analysis. Root cause analysis. Cause and effect diagram. Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. How to apply the model. The SME deck is to be developed in two months, with weekly two hours meetings, on-line or face to face depending on the location of my clients. After the two months, extra meetings to follow-up on the action plan are optional.

6 Ways to Screen Job Candidates for Strategic Thinking

Harvard Business

Few strategic thinkers actually label themselves with the phrase, but fortunately there are many other words that can indicate the skill: “strategic goals,” “multiyear,” “cross-functional,” “increasing profitability and margins,” “connecting the dots,” “data-driven decisions,” and “root cause analysis.” Every organization needs strategic thinkers.

Data Can Do for Change Management What It Did for Marketing

Harvard Business

Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. When a change practitioner talks about data, typically that is qualitative information, generated by a root cause analysis workshop or similar. These intangible factors like culture, leadership, and motivation do not yield easily to empirical analysis. Neasden Control Centre for HBR.

How Companies Are Using Machine Learning to Get Faster and More Efficient

Harvard Business

Root cause analysis. Sight Machine’s software uses machine learning to interpret the patterns of these alerts, helping engineers to quickly pinpoint the few alerts that represent the root cause of the problem, separating them from the ripple effect alerts. Machine-reengineering is a way to automate business processes using machine learning.

Integrate Analytics Across Your Entire Business

Harvard Business Review

Develop a robust root cause analysis capability. Once CoE is created, the pod teams should perform root cause analyses to support the performance management process. The retailer example mentioned above used root cause analysis to answer the question around what factors contributed to an unsuccessful marketing promotion. They are not left alone to develop root cause analysis insights in a vacuum.

Read "The Seven Arts Of Change"

Eric Jacobson

Listening is the root of collaboration, root-cause analysis, and effective teamwork. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations.

Debriefing: A Simple Tool to Help Your Team Tackle Tough Problems

Harvard Business Review

People participate with a desire to truly understand root causes of their successes and failures so they know what to repeat and what to change. What caused our results? This is the root-cause analysis and should go deeper than obvious, first-level answers. If you don’t get to the root cause, you can’t create actionable learning for the future. An effective tool for root-cause analysis is “ 5 whys.”

Is It Ever OK to Break Into Your Colleague’s Computer?

Harvard Business Review

Martha, who manages a staff of hundreds at a health care facility, says she uses a “root causeanalysis to decifer digital errors and distinguish between a mistake caused by a systemic failure or individual oversight. Rick was looking for Kelly, one of the analysts who supported his consulting team. Kelly’s hours were a mystery, and Rick was confused and annoyed.

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Can GM Make it Safe for Employees to Speak Up?

Harvard Business Review

First, Maryann Keller, a former auto analyst, notes that, historically, GM hasn’t invested in root-cause analysis. The original response from GM was not to look for the root cause because that wasn’t part of the company’s thought process. In early April, following the news of faulty ignition switches and recall of more than 6 million cars, GM CEO Mary Barra announced a “Speak Up for Safety” program. “GM