Critical Success Factor Kaplan Mission Statement Tools 
LDRLB
JUNE 19, 2013
Step in, then step back – Provide tools that give guidance and structure, but let employees decide how best to use and apply them. Get symbolic – understand that mission statements, awards, stories of successes and failures, posters in the hallways, catch phrases, and acronyms all shape culture.
LDRLB
FEBRUARY 13, 2014
Step in, then step back – Provide tools that give guidance and structure, but let employees decide how best to use and apply them. Get symbolic – Understand that mission statements, awards, stories of successes and failures, posters in the hallways, catch phrases, and acronyms all shape culture.
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