Remove Disaggregation Remove Hammer Remove Open-book Remove Social Capital
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From Zipcar to the Sharing Economy

Harvard Business Review

True, they pioneered the creative use of technology to open up flexible new ways of renting a car. Led by the writings of Michael Hammer and Tom Davenport , firms realized that they didn't need to organize work the way they used to. The digitization of social brings real-world trust and social capital online.