Remove Efficiency Remove Hawthorne Effect Remove Leadership Remove Team
article thumbnail

Uber Shows How Not to Apply Behavioral Economics

Harvard Business Review

In a related paper published in 2013 , Alexander Arriaga and colleagues had 17 operating-room teams participate in 106 simulated surgical-crisis scenarios. Each team was randomly assigned to work with or without a checklist and instructed to implement the critical processes of care. The result? An estimated cost savings of $5.37