Being the World's Largest Ad Agency Might Not Be Something to Brag About
Harvard Business Review
AUGUST 2, 2013
Kaizen, Japanese for "continuous improvement," is Toyota''s self-described business model. And despite some initial apprehension, it worked: Toyota engineers were able to cut down the dinner wait time from 90 minutes to 18 minutes. This delicate balance shouldn''t be taken for granted, however. You Can''t Eat a Check.
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