Remove Enterprise Architecture Remove Innovation Remove Long-term Remove Marketing
article thumbnail

Firms Need a Blueprint for Building Their IT Systems

Harvard Business Review

Technologies such as “middleware” can provide short-term relief, but it is usually only papering over the proverbial cracks, adding to the problems that will inevitably be encountered in the future. The enterprise architecture must be driven by a customer- and market-oriented view of a constantly changing business environment.

System 8
article thumbnail

Bridging the Gap Between Marketing and IT

Harvard Business Review

While almost all business units, such as HR and sales, have started working more closely with IT, we have become especially interested in the marketing-IT relationship because we’ve seen firsthand just how much of marketing is increasingly powered by technology. Align your vision.