article thumbnail

The Most (and Least) Empathetic Companies

Harvard Business Review

United Parcel Service. Procter & Gamble. Consumer Goods. Technology. Johnson & Johnson. Biotech & Pharma. Walt Disney. Prudential Financial. Automotive. Cisco Systems. Communication. British American Tobacco. Alibaba Group. Technology. Biotech & Pharma. HSBC Holdings. Wells Fargo. Consumer Goods. Online Retail. Goldman Sachs.