What If Companies Managed People as Carefully as They Manage Money?
MAY 24, 2017
A veritable alphabet soup (ROA, RONA, ROIC, ROCE, IRR, MVA, APV, and the like) exists to measure our financial capital. In other words, they connected with people who could help them with customer issues, such as staff in ﬁnance, legal, pricing, or marketing. Vincent Tsui for HBR. Today’s executives spend a lot of time managing the balance sheet, despite the fact that it doesn’t represent their company’s scarcest resource.