Do You Know Who Holds Your Office Together?
Harvard Business Review
SEPTEMBER 23, 2015
So we propose a three-step solution to properly value the office tending work that lubricates its operations: identify it; understand its impact; and find ways to assign it value. According to a 2006 SHRM report, increasing employee engagement not only saved one of Caterpillar’s European plants $8.8 Social capital also counts.
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