Reflecting on David Garvin’s Imprint on Management
Harvard Business Review
MAY 18, 2017
Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. Pair it with “The Hidden Traps in Decision Making” (2006), by John S. That quality made him (arguably) the quintessential HBR author. He didn’t produce one signature idea, like Robert S. Hammond, Ralph L.
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