CEO Blog
JUNE 19, 2011
Instead of firing employees like many other large firms were doing at the time, Toyota embraced its mantra of kaizen (Toyota’s firm philosophy of change/improvement for the better) and held company-wide training seminars (most impressively in factories it had stopped production in).
Harvard Business Review
AUGUST 29, 2017
Prior to 2010, Rakuten had been a multilingual global company. But in 2010, Rakuten mandated an English-only policy for its workforce of over 10,000 employees. The Japanese employees, while already fluent with Japanese concepts such as kaizen (improvement) and omotenashi (hospitality), struggled to become proficient in English.
Expert insights. Personalized for you.
140 
Let's personalize your content