Why Your Customers Hate You and How to Fix It
Skip Prichard
JULY 15, 2019
Yet even as we connect people and the world’s population rises 7 percent between 2010 and 2020, the number of working-age employees will actually decline in many industrialized nations. Think about the amount and speed of change we’re wrestling with: The number of internet users reached 3.9 No wonder we have skills shortages!
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