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Reflections on Dr. Deming’s Hospital Notes – What Has Changed Since 1990?

Deming Institute

It’s often not much more complicated than studying the patient’s needs, studying the work, and respecting and engaging team members to have a say in how processes, technology, and spaces are designed and utilized. My opthamologist told me once that his CMS (Centers for Medicare and Medicaid Services) quality incentive payment was delayed.

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