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Reflections on Dr. Deming’s Hospital Notes – What Has Changed Since 1990?

Deming Institute

JANUARY 30, 2017

It’s often not much more complicated than studying the patient’s needs, studying the work, and respecting and engaging team members to have a say in how processes, technology, and spaces are designed and utilized. When I teach at health systems, I always ask who has heard of Dr. Deming. Many hands go up.

Deming

Deming Kaizen System Quality

The Key to Change Is Middle Management

Harvard Business Review

OCTOBER 27, 2014

doubled from 20% to 40% between July and December 2013, and has stayed at that level since. Many change leaders use Six Sigma , Kaizen , and Lean for continuous improvement. For instance, flow is improving: patients are moving from the emergency department to beds faster, and the number of patients discharged before 11:30 a.m.

Middle Management

Middle Management Six Sigma Taylorism Taylor

Reflections on Dr. Deming’s Hospital Notes – What Has Changed Since 1990?

The Key to Change Is Middle Management

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