2017 Forrester Innovation Operations 
Leading Blog
SEPTEMBER 2, 2019
Psychotechnology combines four areas of innovation: Personalization: Personalization is the norm in digital advertising. A survey of 4500 people in 2017 by Forrester Research found that some 36 percent of adults say they actually prefer using digital customer service—including bots—over interacting with a human.”.
Chart Your Course
DECEMBER 28, 2017
Shortage of data scientists encourages innovative solution. Clark, Founder and Chief Idea and Innovation Officer at Ambient Intelligence, Inc. For the foreseeable future, we will still need skilled workers to operate most machines. For the foreseeable future, we will still need skilled workers to operate most machines.
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