Active Listening, Chief Operating Officer, Leadership and Marketing

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Active Listening

Chief Operating Officer

Leadership

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Can better management and leadership nurse the NHS back to health?

Chartered Management Institute

AUGUST 4, 2023

Can better management and leadership nurse the NHS back to health? Intriguingly, it also has an operational team largely made up of Chartered Managers. According to a recent joint report from CMI and the Social Market Foundation , one in four senior NHS managers are seen as ineffective. Culture and processes suffer as a result.

Chief Operating Officer

Chief Operating Officer Management Leadership Crisis Management

Is Your Emotional Intelligence Authentic, or Self-Serving?

Harvard Business Review

MAY 23, 2018

I saw this play out when debriefing with the Chief Operating Officer of a $20 billion global company. A need to be right masquerading as active listening. A fundamental social skill of emotional intelligence is being an effective listener.

Emotional Intelligence

Emotional Intelligence Self-aware Chief Operating Officer Goleman

Leadership Digital

Can better management and leadership nurse the NHS back to health?

Is Your Emotional Intelligence Authentic, or Self-Serving?

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