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“Nailed it.” A lesson in overcoming project complexity

Deming Institute

I was the new person and thought it best to heed the advice of Edward Baker “A large percent of the time it is best to just stand there rather than to do something.” For 45 minutes, I shuffled between two sides of the white board -adding some inputs – but more influences; and some outputs – but more outcomes. And so, I relented.

Project 28