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Expecting the Unexpected: Meet Unpredictability with Agility and Adaptability

The Practical Leader

Gardner also quotes Scott Armstrong, “an expert on forecasting at the Wharton School of the University of Pennsylvania” on his “seer-sucker theory: No matter how much evidence exists that seers do not exist, suckers will pay for the existence of seers.”. Escaping the Change Management Trap: From Rigidity to Agility.

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