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Blogging on Business Update from Bob Morris (Week of 4/29/13)

First Friday Book Synopsis

MAY 6, 2013

I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS Customer CEO: How to Profit from the Power of Your Customers Chuck Wall The Referral Engine: Teaching Your Business to Market Itself John Jantsch Disney U : How Disney University Develops the World’s Most Engaged, Loyal, [.].

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Kleiner Schein Blog McKinsey 80
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Benefits of Debriefing

Strategy Driven

SEPTEMBER 12, 2011

It is vital to develop the capacity to learn from your environment. Keep your company fighter-pilot agile in any turbulent or changing market. Fifth, once root causes are identified, an actionable and specific lesson learned is developed. It may require further development of a plan or program to address the root cause.

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Short-term Tools Learning-by-Doing Schein 64
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