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A 5-Part Process for Using Technology to Improve Your Talent Management

Harvard Business Review

JULY 24, 2018

At the law firm Allen & Overy, the idea of replacing traditional, annual performance appraisals with a technology-enabled continuous feedback system did not come from human resources. Working with new technologies in new and nimbler ways creates the need for additional innovation in talent practices. Walker and Walker/Getty Images.

Technology 10
Technology Talent Management Process Management 10
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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

JUNE 17, 2015

This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. The clients don’t have to own or maintain the technology. The technologies and trends shaping tomorrow’s businesses.

Productivity 8
Productivity Products Customer Intimacy Software 8
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