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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. To become a successful customer focused business, your leadership must develop a holistic strategy that impacts every department, and revolutionizes the way you do business. Leadership is the driving force of strategy.

Strategy 267
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. To become a successful customer focused business, your leadership must develop a holistic strategy that impacts every department, and revolutionizes the way you do business. Leadership is the driving force of strategy.

Strategy 267
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Slow Down, Sell Faster - CEO Blog - Time Leadership

CEO Blog

CEO Blog - Time Leadership Friday, December 31, 2010 Slow Down, Sell Faster I am really enjoying the snow. I would consider it a must read for anyone selling big ticket products particularly in a B2B environment. For a differentiator to become a competitive advantage it must be connected to a customer problem. Beautiful.

Blog 190