Lead on Purpose
MARCH 30, 2010
He discusses the concept of building a trust account, which is similar to a bank account. By behaving in ways that build trust you make deposits, by behaving in ways that destroy trust you make withdrawals. Covey teaches 13 Behaviors of high-trust people and leaders worldwide. Trust is built or destroyed by behaviors.
Lead Change Blog
JULY 21, 2015
Stephen Covey, in his book, The 7 Habits of Highly Effective People , introduced the concept of the emotional bank account. He said positive things feed our emotional bank account while negative things make withdrawals. Some team members have genuine fear of multiple solutions or are passionate about leaving things as they are.
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