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The Skills of Kindness: a guide for sellers, coaches, leaders and facilitators

Strategy Driven

Systems are willing to change only when there is buy-in from the relevant elements involved and a clear route to manage the change congruently – not merely because there appears to be a need, or we want to educate, or sell, or or or. I face this with you, my readers. All change must include this. I’ve developed them.

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