The Skills of Kindness: a guide for sellers, coaches, leaders and facilitators
Strategy Driven
APRIL 14, 2016
Cognitive Dissonance: When the content we share – words, questions, information, education, advice, written material – goes against someone’s (conscious or unconscious) personal beliefs and system of Self, we cause Cognitive Dissonance and resistance regardless of the efficacy of the information. often fall on deaf ears.
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