Peter Senge: How to Overcome Learning Disabilities in Organizations
QAspire
FEBRUARY 19, 2017
As an organization grows, managing the flow demands work items to move from one team/department to another. In quest to make these teams accountable, very specific KPI’s are established and that breeds non-systemic thinking. Every team meets the KPI numbers and yet, customers remain disgruntled. Optimize the Whole.
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