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How IT Professionals Can Embrace the Serendipity Economy

Harvard Business Review

It languished for months until 7/11/2011, during the company''s birthday celebration, when franchise managers started sharing merchandizing practices. Google''s CIO on How to Make Your IT Department Great. The managers haven''t stopped talking to each other. Reinventing Corporate IT An HBR Insight Center. IT Doesn''t Matter (to CEOs).

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