Call Center Film Management Technology 
Harvard Business Review
AUGUST 16, 2013
Have you noticed the rising chorus in the management literature proclaiming that work must have meaning? On this very site, for example, several authors have published research-based blog posts on how managers can create the conditions that support meaningful work. as well as daily totals of calls handled and sales made.
Harvard Business Review
JULY 21, 2015
And just because we have more advanced technology today doesn’t mean we’re any closer to pinning down a definition, as Will Davies reminds us in his new book The Happiness Industry. The researchers asked their subjects to watch a film that would usually make them happy — a figure skater winning a medal.
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