How IBM's Sam Palmisano Redefined the Global Corporation
Harvard Business Review
JANUARY 18, 2012
These are the qualities I believe made him the best CEO, so far, of the 21st century: Humility and openness. He also forced partners and distributors to commit in writing to uphold IBM's strict ethical standards. As Palmisano built IBM into the world's leading information technology company, its competitors dithered.
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