Career CRM Public Relations Technology 
N2Growth Blog
MARCH 23, 2010
I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.
N2Growth Blog
APRIL 2, 2010
With each major advancement in technology, communications, or business practice we find ourselves yet again at this all too familiar precipice. Successful businesses adapt to market innovations and thrive, while those that fail to make iterative leaps fall by the wayside. What’s needed is less smoke and mirrors and more common sense.
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