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How Collaboration Tools Can Improve Knowledge Work

Harvard Business Review

Frederick Winslow Taylor , regarded as the father of scientific management and one of the first management consultants in the early 1900s, believed workers were incapable of dissecting and improving their jobs. Instead, we need to document and share them, before they become lost.

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Business Does Not Need the Humanities — But Humans Do

Harvard Business Review

In the 1930s, Elton Mayo ignited the Human Relations movement by documenting the productivity boost that came with treating assembly line workers with dignity and care. The movement challenged the influence of Fredrick Taylor’s scientific management, which had reduced workers to unwieldy cogs in efficiency-seeking industrial machines.

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