A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.
Harvard Business Review
DECEMBER 22, 2016
Obama nominated Robert McDonald , an Army veteran and experienced executive who had honed his leadership skills during a 33-year career at Proctor and Gamble, to attempt the difficult turnaround. McDonald and his team’s approach was heavily influenced by John Kotter’s eight steps for effective organizational change.
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