Apple’s Dilemma: Balancing Privacy and Safety Responsibilities
Harvard Business Review
FEBRUARY 13, 2024
How should Apple CEO Tim Cook manage the tension between iPhone customers’ privacy and public safety?
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The Crucial Role of ID Verification in the Digital Economy
Harvard Business Review
SEPTEMBER 19, 2023
At its core, ID verification tools prove your information – name, address, age, phone number – is valid and linked to you. The author, the CEO of Mastercard, explores how the technology works, where it’s used, and the potential pitfalls of digital IDs. Many different technologies can be used to achieve that one goal.
Today's CIO Needs to Be the Chief Innovation Officer
Harvard Business Review
JULY 30, 2013
The old way was information management; the new way is information intelligence. The old way was IT systems management; the new way is platforms that enable new value chains and integrated ecosystems. The old way was cost management; the new way is driving business transformation and accelerating growth.
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